Valley Fitness Corporate in Fresno, CA is seeking a welcoming Front Desk team member to join our vibrant fitness center. Our team prides itself on creating a warm and inviting atmosphere for all members and guests. As a Front Desk staff, you will be the first point of contact, offering exceptional customer service and support to ensure a seamless experience for everyone who walks through our doors. We are looking for an enthusiastic individual who thrives in a fast-paced environment and enjoys interacting with people. Your role will involve greeting members, assisting with inquiries, and helping to maintain the smooth operation of our facility. Join us at Valley Fitness and be part of a supportive team dedicated to promoting health and wellness.
- Greet and welcome members and guests upon arrival to create a positive first impression
- Answer phone calls and respond to inquiries or direct calls to the appropriate person
- Maintain cleanliness and organization of the front desk area to uphold professional standards
- Check-in members and verify membership cards to ensure access control
- Assist in resolving customer complaints or issues in a timely and courteous manner
- 1-2 years of experience in customer service or administrative role
- Proficiency in basic computer skills (to be determined by an assessment)
- Familiarity with managing customer databases
- Strong customer service experience
- US work authorization
At Valley Fitness we’re not just a gym; we’re a thriving community dedicated to helping you achieve your fitness goals. Our clean and friendly environment is the perfect space for everyone, from the seasoned fitness enthusiast to the weekend warrior. It doesn’t matter where you are on your fitness journey – we have the equipment, trainers, and vibrant atmosphere that will inspire and motivate you every step of the way.
Our Mission: “To build a company that provides a clean, friendly, and positive environment that energizes our members to reach their goals and open their minds to new possibilities”
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