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Fairfield by Marriott Inn & Suites Fort Walton Beach Hurlburt Area logo

Front Desk Agent

Fairfield by Marriott Inn & Suites Fort Walton Beach Hurlburt Area • Fort Walton Beach, FL, US

Posted 2 months ago

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.
  • Take reservations over the telephone, through emails and in person, including groups
  • Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions
  • Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process
  • Operate hotel switchboard, take calls and provide information and transfer calls
  • Balance cash at the end of each shift and generate reports for the next shift.
  • Availability to work flexible schedules, including weekends and holidays.
  • Physical ability to stand, walk, and lift up to 25 pounds as needed.
  • Experience in hospitality or customer service is preferred but not required.
  • Proven customer service experience with a strong guest-focused mentality
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation

$14 - $15 hourly

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners.

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Do you have experience using Microsoft Office programs?
Do you have experience in Hospitality?
Are you authorized to work in the United States?
Do you have basic front desk hotel skills?
Do you live within a 30 mile radius of this position’s location?

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