Wizehire Logo
Sign inSign up

Front Desk Agent

Extended Stay America St. Louis - Fenton • 1662 Fenton Business Park Court, Fenton, MO, US

Posted 15 hours ago

The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel’s vision, mission, and core values.

  • Operate hotel switchboard, take calls and provide information and transfer calls
  • Take reservations over the telephone, through emails and in person, including groups
  • Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.
  • Provide guests with information about hotel amenities, dining, and travel directions.
  • Balance cash at the end of each shift and generate reports for the next shift.
  • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.
  • Physical ability to stand, walk, and lift up to 25 pounds as needed.
  • Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Availability to work flexible schedules, including weekends and holidays.

Compensation

$17

Extended Stay America Suites Fenton - St. Louis


Resume upload*

Do you have basic front desk hotel skills?
Do you have experience using Microsoft Office programs?
Do you live within a 30 mile radius of this position’s location?
Do you have experience in Hospitality?

Your responses help the employer evaluate your fit for this role.

By applying, you agree to Wizehire's Privacy Policy and Terms of Service.

Your privacy is our priority.

Share this job

All jobs / Jobs in MO / Extended Stay America St. Louis - Fenton / Front Desk Agent