
Family Law Paralegal
Mandy Hancock Law • Knoxville, TN, US
Posted 4 hours ago
Compensation: $50,000–$60,000 (DOE)
Bring Clarity to Life’s Most Difficult Moments
Some legal positions are about paperwork.
This one is about people.
At Mandy Hancock Law, you'll help families navigate some of the most important transitions of their lives. From divorce and custody matters to parenting plans, your work will require more than organization and legal knowledge. It calls for compassion, professionalism, and the ability to bring calm and clarity during difficult times.
We are looking for an experienced Family Law Paralegal who is proactive, highly organized, and confident taking ownership of their work. Someone who anticipates what comes next, protects deadlines, communicates with empathy, and keeps every case moving forward with precision.
If you thrive in a structured environment, enjoy solving problems, and take pride in delivering exceptional client service, we'd love to meet you.
Why Mandy Hancock Law?
We believe family law should be practiced with purpose and integrity.
When you join our team, you'll find:
A collaborative culture that values excellence and accountability
The trust and autonomy to do your best work
Opportunities to improve processes and contribute ideas
Organized systems that support efficiency and success
A team committed to serving every client with compassion, respect, and professionalism
This is more than a support role.
It's an opportunity to make a meaningful difference in the lives of the families we serve.
You won't simply manage case files.
You'll help guide clients through some of life's most important transitions while keeping every case moving forward with confidence.
Benefits:
Paid holidays
Paid time off (PTO)
Medical, dental, and vision insurance
401(k) after six months of employment
What You'll Do
As our Family Law Paralegal, you'll play a vital role in keeping cases organized, clients informed, and attorneys prepared. Your attention to detail and proactive approach will help ensure every matter moves forward efficiently and with care.
Case Management & Litigation Support
Draft, review, and file family law pleadings, including petitions, responses, motions, discovery, parenting plans, and other legal documents using firm templates
Prepare, organize, and manage discovery requests and responses
Monitor court deadlines, hearings, mediations, and appeal deadlines to ensure nothing is missed
Maintain organized, audit-ready electronic case files from client intake through final resolution
Prepare trial notebooks, exhibit binders, mediation materials, and hearing packets
Coordinate scheduling, docket management, and timely notification of all parties
Client & Attorney Support
Serve as a knowledgeable, professional, and compassionate point of contact for clients
Respond to client communications promptly, with a goal of replying within one business day
Help clients prepare for depositions, mediations, hearings, and other case milestones
Provide comprehensive litigation support to attorneys before, during, and after hearings and trials
Keep clients informed throughout their case, helping them feel supported and confident every step of the way
Research, Billing & Workflow Management
Conduct factual and legal research, summarizing findings into clear, actionable information for attorneys
Record accurate daily time entries in accordance with firm billing practices and expectations
Support the client intake process, perform conflict checks, coordinate e-filing, and manage service of process
Identify opportunities to improve workflows, increase efficiency, and strengthen firm operations as we continue to grow
Maintain up-to-date calendars, task lists, and case notes to ensure deadlines are met and every matter stays on track
What You'll Bring
We're looking for someone who combines strong legal expertise with exceptional organization and genuine compassion for clients.
You'll be successful in this role if you have:
4+ years of paralegal experience, with family law experience strongly preferred
Solid knowledge of family law procedures, the rules of civil procedure, and electronic court filing systems
An Associate's or Bachelor's degree in Paralegal Studies, or equivalent professional experience
A paralegal certificate or other relevant credentials
Outstanding organizational skills with exceptional attention to detail
The ability to communicate with professionalism, empathy, and confidence
A proactive, solutions-oriented mindset with a strong sense of ownership and accountability
Excellent written and verbal communication skills
Proficiency with Microsoft 365 and case management software such as Clio or similar platforms
What Success Looks Like Here
Success in this role goes beyond meeting deadlines. It means becoming a trusted partner to both our attorneys and our clients.
You'll thrive here when you:
Manage every case with confidence, organization, and attention to detail
Anticipate needs before they arise and keep work moving forward
Earn the trust of attorneys, clients, and colleagues through reliability and professionalism
Bring calm, clarity, and steady leadership during challenging situations
Continuously look for ways to improve processes and strengthen the client experience
Help deliver our mission of providing Peace, Clarity, and Hope to families navigating life's most difficult transitions
Compensation
$50,000–$60,000 (DOE)
Mandy Hancock Law is a distinguished family law firm committed to excellence in advocacy and depth of care in every matter we handle. We stand beside clients during some of life’s most significant and challenging moments, providing steady counsel, thoughtful strategy, and confident representation.
Our work is guided by integrity, meticulous preparation, and a deep respect for people, both the families we serve and the professionals who serve them.
At our firm, we believe the practice of law is not just about legal outcomes, but about helping people navigate transitions with clarity, dignity, and strength. We are proud to foster a culture that values collaboration, professionalism, and meaningful impact.
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