Executive Housekeeper

The Sire Hotel Lexington, Tapestry by Hilton • Lexington, KY, US

Posted 18 days ago

Description

Are you looking for a fulfilling leadership role with opportunities for growth and development? We’re searching for an experienced housekeeping manager to ensure our hotel is impeccably clean for our guests. You will lead our housekeeping team, ensure their work meets our high standards of cleanliness, and go above and beyond guest expectations to achieve that “wow” factor for repeat business. You must have previous experience in a supervisory role, preferably in the hospitality industry. If you are enthusiastic, reliable, and take pride in a job well done, then start your application today!

Responsibilities

Order cleaning supplies as needed, control inventory, and manage the department budget
Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to meet our expectations
Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed
Manage the daily tasks of the housekeeping department, including cleaning guest rooms and public areas
Mop, vacuum, make beds, change sheets, do laundry, stock rooms, and do other cleaning duties as necessary
Keep a record of areas cleaned by room attendants and make a note of any issues such as room damage or maintenance requests
Write down what rooms were cleaned, report lost and found items, and any damage or repairs needed
Respond to general inquiries from guests
Manage the cleanliness of common spaces such as the hallways, public restrooms, and hotel lobby

Handle the hiring and training of housekeeping staff so that they can achieve and exceed our standards of cleanliness and customer satisfaction
Monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily
Keep a record of areas cleaned by room attendants and make a note of any issues such as room damage or maintenance requests
Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed
Order cleaning supplies as needed, control inventory and manage the department budget

Qualifications

Must be Bilingual (English / Spanish) and effectively communicate in both languages

This position requires a high school diploma or GED
At least 3 years of experience in a senior role in the housekeeping department
At least 2+ years experience in hospitality or guest services
Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service
Well-versed in environmental services (EVS) including sanitation protocol and procedures, and how to use cleaning supplies and equipment

Compensation

$18 per hour

About The Sire Hotel Lexington, Tapestry by Hilton

Founded in 2005, Rolling Hills Hospitality operates 20 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.