DTK Stone Works is a family-owned and operated fabricator. We've been cutting and installing stone since 2004. We do high-end residential, multi-unit residential, and commercial work across Illinois, Wisconsin, and Indiana. Clients are designers, builders, general contractors, developers, and homeowners who care how the job gets done. As Estimator/Account Manager, you own the quote and the client relationship behind it. You take a set of plans or a showroom visit and turn it into a number we can build to. You stay with that client until the job is signed and handed off clean, and you're back in whenever the scope changes.

You work side by side with our Principal Estimator. Some days you're doing takeoffs off architectural drawings. Other days you're walking a designer through slabs in our yard, chasing a missing spec, or following up on last week's quotes. You answer to the client and the estimator. There are no layers in between. When something's off track, you catch it and fix it before anyone has to ask.

What We Offer

• You learn from the person who built our estimating. You work directly with our Principal Estimator on high-end residential, multi-unit, and commercial bids. As you grow, the bigger accounts and the bigger jobs become yours.

• No layers. We're about 28 people, family-owned and operated. If a process is broken, you say it to the people who can change it, and it changes that week.

• A showroom and yard that sell for you. You bring clients into our Wheeling showroom and slab yard to pick real material in person, not from a catalog page.

• Medical, dental, vision, and life insurance after 90 days. Paid holidays and PTO. Retirement with a match up to 3% — plenty of shops our size don't offer one at all.

• Estimating — You read plans, do the takeoff, and build the quote in ActionFlow. You know how slab layout, yield, and fabrication details drive the price, and your numbers hold up when the job gets cut. Residential quotes go out within 24 hours. On commercial and larger custom jobs, you work to the due date and hit it. If you're going to miss it, the client hears it from you first.

• Quote Follow-Up — A quote that goes out and gets no follow-up is a lost job. You follow up on every quote you send, log the follow-up in Pipedrive, and know where each one stands.

• Client Communication — You respond the same business day. In the showroom and on the phone, you educate clients and help them choose material, finish, and edge without pressure. Clients come to us because we know stone, and you talk like it.

• Change Orders and Scope Questions — When a signed job changes, it comes back to you. That could be a new layout, an added piece, a material swap, or a scope question from the field. You reprice it, write it up, and get it signed before the work moves forward. Nothing gets added for free because no one wrote it down.

• Clean Handoffs — Every signed job goes into ActionFlow complete: drawings, specs, material, edge, sink and faucet details, and anything the field team needs to know. From there, our Project Manager takes it.

• Pipeline Accuracy — Pipedrive always shows where your deals actually stand. If someone asks about a quote, the answer is already logged there.

You're measured on outcomes, not hours.

• Every quote request gets a response within one business day.

• Every quote goes out on time: residential within 24 hours, commercial by the bid due date, and high-end residential by the date the client asked for. If one is going to be late, the client hears why and gets a new date before it's due.

• Every submitted quote gets a follow-up within [3] business days, logged in Pipedrive.

• Client calls and emails are answered the same business day.

• Every change order is priced and sent within [2] business days, and signed before the work changes.

• Every signed job is complete in ActionFlow within 24 hours of the contract.

• No template or install is delayed by information that was missing at handoff.

● You close loops. Nothing you send goes unanswered for long, because you follow up before anyone reminds you.

● You stay steady with demanding clients. A designer changes the layout for the third time, and you adjust the quote without letting it get to you.

● You're precise with numbers. Before a quote goes out, you check it the way the client will. Put MARIGOLD in your subject line — or if you're applying through a job board and can't set one, make it your first line. That's how we know you read this far.

● Two or more years estimating, selling, or managing projects in countertops, stone, cabinetry, millwork, or construction.

● You read architectural drawings and can do a takeoff from them.

● Comfortable with a CRM (we use Pipedrive) and quoting software (we use ActionFlow). If you know other systems, you'll pick these up fast. Strong in Google Workspace.

● When a number is wrong or a client is unhappy, you raise it right away and come with a fix. Bad news doesn't get better by waiting.

DTK Stone Works is a family-owned and operated custom stone fabrication and installation company in Wheeling, IL. We serve high-end residential, multi-unit residential, and commercial projects across Illinois, Wisconsin, and Indiana. Since 2004, we’ve worked closely with designers, contractors, builders, developers, and homeowners to bring their concepts to life, with quality, customer service, and our people always first.