Incredible Flavors is a fast-growing distributor of specialty coffee products, equipment, and breakroom supplies serving cafés, offices, and hospitality businesses across Central Florida. We are looking for a skilled and motivated Service Technician to join our team, with a strong emphasis on servicing commercial espresso equipment, including super-automatic machines.

This role involves the installation, maintenance, and repair of coffee brewers, espresso machines, and water systems at customer locations. A significant portion of the work supports third-party service contracts for national equipment and coffee brands that depend on Incredible Flavors for responsive, professional service.

We’re seeking a mechanically inclined, detail-oriented technician who thrives in the field and values excellent customer service. Experience with espresso equipment — particularly super-automatics — is highly preferred, but we are willing to train the right candidate.

• Diagnose and repair commercial coffee and espresso equipment, including super-automatic machines
• Service and maintain water coolers and point-of-use filtration systems (filter changes, sanitization, etc.)
• Perform routine maintenance on ice machines, including cleaning and basic troubleshooting
• Complete scheduled service tasks under company-managed agreements and third-party service contracts
• Inspect all equipment types for leaks, performance issues, and general wear during site visits
• Follow all company and customer safety policies and protocols while on job sites
• Maintain and care for assigned service vehicle, ensuring cleanliness and compliance with maintenance policies
• Safely transport tools, parts, and equipment to and from customer locations
• Use standard hand tools and diagnostic equipment to perform field repairs and preventive maintenance
• Communicate professionally with customers and document all work using company systems or mobile apps
• Demonstrate consistent, reliable attendance and responsiveness to scheduling and dispatch

• High school diploma or equivalent

• Valid driver’s license with a clean driving record

• Must be eligible to work in the United States

• Ability to pass a background check

• Must be able to lift up to 75 lbs and safely maneuver heavier equipment using dollies or team assistance

• Friendly, professional demeanor with strong verbal communication skills

• Self-motivated and able to work independently in the field

• Team-oriented with a positive attitude and willingness to collaborate

• Strong organizational skills and attention to detail

• Ability to follow directions and adhere to all traffic and safety rules

Preferred Qualifications

• Hands-on experience with commercial espresso machines, coffee brewers, grinders, and water systems

• Basic understanding of plumbing, electrical, and refrigeration systems

• Trade background or technical training in a related field (HVAC, electrical, appliance repair, etc.)

• Previous experience servicing ice machines or water filtration equipment

• Manufacturer certifications for coffee equipment or water coolers are a plus

Since 1992, Incredible Flavors has been a trusted partner to coffee shops, restaurants, hotels, resorts, and theme parks across the Southeast. We specialize in the distribution of premium beverage products and café supplies, including flavoring syrups, sauces, alternative milks, teas, espresso machines, and essential disposables like cups, lids, and to-go containers.

In addition to our product offerings, we provide expert technical support and field service for commercial coffee and espresso equipment — including super-automatic machines, water coolers, and ice makers — backed by a responsive and knowledgeable service team.

With a focus on quality, speed, and customer satisfaction, Incredible Flavors helps businesses deliver outstanding beverage experiences every time.