The Elder Care Coordinator supports clients and families through the healthcare, legal, and long-term care landscape — serving as a compassionate liaison between clients, families, healthcare providers, and care facilities to ensure continuity of care aligned with the firm's legal strategies.

What You'll Do

• Conduct client assessments and develop care plans aligned with client goals and legal payment strategies
• Research facilities, coordinate admissions, and assist families through transitions of care
• Advocate for clients with providers and facilities, and help resolve care or billing issues
• Obtain medical documentation for Medicaid, VA, and other public benefits programs
• Build and maintain referral relationships with long-term care facilities, hospitals, and healthcare professionals
• Educate community partners on the firm's elder law and care navigation services
• Collaborate with the marketing team to expand the firm's community presence

What We're Looking For

• Background in social work, nursing, or another healthcare field with long-term care experience
• Strong knowledge of local long-term care providers and facilities
• Excellent communication and advocacy skills, and comfort working with clients in facility, hospital, and community settings
• Self-motivated, organized, and able to manage multiple priorities independently
• Proficiency with CRM or case management systems

We offer a competitive benefits package: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, 401(k) with Employer Contributions, and Health Savings Account (HSA) with Employer Contributions.

Core Values:

• Serve the client
• Do the right thing
• Respect
• Open communication
• Empower through education
• Practical, honest advice
• Strive to understand people
• We are forever learners
• Excellent attorneys, great advice
• Staying within areas of expertise

We are a pet-friendly firm! We offer great pay and competitive benefits. If you are looking for a friendly environment where your work makes a difference and you get to know clients and team members personally, this could be the right environment for you!

To learn more about our culture, core values, and community involvement, visit www.dhclaw.com.