Our team is growing, and we’re looking for our next problem-solving dispatcher. We’re looking for an organized dispatcher to help our growing customer base and field team prioritize service calls. You'll be responsible for preparing work schedules and handling customer requests and complaints. You’ll also communicate with field units and customers using two-way radios, telephones, and messaging apps. You have data entry experience, basic computer skills, and excellent interpersonal skills. If this sounds promising, apply today!

• Answer incoming calls and provide exceptional customer service.
• Dispatch tow truck operators and roadside assistance technicians efficiently.
• Coordinate service calls and communicate updates to customers and drivers.
• Monitor driver locations, availability, and response times.
• Accurately enter and update call information in dispatch software.
• Maintain detailed records and assist with administrative tasks as needed.
• Handle high-volume call periods while maintaining professionalism and accuracy.

• Previous dispatching experience required; towing industry experience preferred.
• Strong computer and phone communication skills.
• Excellent organizational and time-management abilities.
• Ability to remain calm and make sound decisions under pressure.

Priority Towing Inc. is a trusted provider of towing, recovery, and roadside assistance services dedicated to delivering safe, reliable, and professional support to motorists, commercial customers, and fleet operators. We are a Family business that has been open for 20+ years. We are a reliable towing service in Palm Beach County with four different locations spanning across the county. We have a family/friendly work environment. This business is a high-volume towing service that is ready right when the phone rings.

Here at Priority Towing Inc., we take pride in all of our services and try to make our customers' experience as easy as possible in a frustrating situation.

"Our Customers Are Our First Priority"

Priority Towing Inc.