The Inside Sales Manager is responsible for the overall performance, development, and day-to-day management of our virtual sales team. This is a hands-on leadership role focused on coaching, accountability, KPI performance, lead quality, data management, and team development.

This person will manage the full employee lifecycle—from recruiting and onboarding through ongoing coaching, performance management, and offboarding. They will work closely with leadership to ensure every team member is productive, properly trained, hitting expectations, and generating a positive return for the company.

The ideal candidate is highly organized, numbers-driven, comfortable holding people accountable, and passionate about developing salespeople. If this sounds like a great fit, apply today!

• Training, Coaching & Development- Daily training and coaching, weekly 1:1s with each team member, 30/60/90-day reviews and ongoing development based on individual performance and areas for improvement

• KPI & Performance Management- Own team KPIs and ensure expectations are consistently met, conduct daily performance checks on individual and overall team health, complete monthly performance reviews, and evaluate ROI for each caller

• Lead, CRM & Data Quality- Review leads being pushed into the sales team for quality and accuracy, monitor CRM health, and ensure callers are entering clean, complete, and accurate information

• Dialer & Campaign Management- Upload and organize calling data, monitor data performance, and adjust lists/campaigns based on results

• Team Management, Hiring & Accountability- Recruit and interview virtual team members, maintain an active hiring pipeline to ensure the team remains fully staffed, and own onboarding and offboarding

• Cold calling experience is required. Candidate must have personally worked in a cold-calling/outbound sales role and understand the challenges of high-volume outbound calling.

• Previous experience managing a remote cold-calling, inside sales, ISA, or call-center team is strongly preferred.

• Proven ability to coach cold callers on scripts, tonality, objection handling, lead qualification, and conversion.

• Comfortable holding team members accountable and handling performance issues, corrective action, and performance improvement plans.

• Strong analytical skills with the ability to evaluate caller performance and lead quality.

• Highly organized, proactive, and comfortable managing a team independently.

Eclipse Buys Homes is a Real Estate Investment company focused on the North Shore/Boston area. Eclipse delivers new opportunities for all—a fresh start for sellers, exclusive inventory for investors, and new housing for buyers. With plenty of opportunity for growth, we are a fast-paced, high-energy team of agents, acquisitions, and team members looking to grow to meet our demands.

• Be part of an energetic, growth-focused team.
• Opportunities for career advancement and skill development.
• Competitive compensation with performance-based incentives.

Our highly intellectual team will teach you about real estate investing to achieve financial freedom together.

Visit us at https://www.eclipsebuyshomes.com