Director of Operations – SFR Property Management

We’re a growing property management company looking for someone to run and improve the operational systems that keep the business moving.

This is a high-impact role working directly with the owner. You will take ownership of day-to-day operations and be responsible for building a more efficient, scalable organization.

What You’ll Own:

• Oversee and improve operational systems across maintenance, leasing, and daily workflows
• Manage vendors and the internal team to ensure work is completed on time and at the right cost
• Build and enforce processes that create consistency and accountability
• Track and manage key metrics (turn times, response times, costs, efficiency)
• Identify problems, implement solutions, and continuously improve operations
• Act as the operational right-hand to the owner

What This Role Is NOT:

• Not a hands-on maintenance position
• Not a technical repair role
• Not a “wait for direction” job—you are expected to take ownership

What We’re Looking For:

• Highly organized and process-driven
• Strong communicator who can manage people and vendors
• Comfortable with software and systems
• Proven ability to coordinate multiple moving parts
• Self-starter who takes initiative and follows through

Compensation:

• Base salary: $85,000–$95,000
• Performance-based bonus + profit share tied to operational performance (target total compensation $120K+)

Required to Apply (Read Carefully): In 3–5 sentences, describe a system or process you personally improved that made a business run more efficiently. Applications without this will not be considered.

Why This Role: You’ll be stepping into a key leadership position with real impact on how the company operates and grows. This role offers the opportunity to take ownership of operations and be rewarded based on performance.

If you take pride in building systems, holding people accountable, and running a tight operation, we want to hear from you.

• Own and manage day-to-day operations across the company
• Oversee workflow systems for maintenance, leasing, and property operations
• Ensure all work orders, turnovers, and projects are completed on time and within budget
• Manage and hold vendors and the internal team accountable to performance standards
• Build, improve, and enforce operational processes and systems
• Track key performance metrics (turn times, response times, costs, efficiency)
• Identify bottlenecks and implement solutions to improve speed and consistency
• Maintain clear communication across the team, vendors, and ownership
• Prioritize and manage multiple moving parts without letting details slip
• Continuously look for ways to increase efficiency, reduce costs, and improve service
• Act as the primary point of coordination for all operational activity
• Take full ownership of outcomes—not just tasks

• Highly organized with a strong sense of urgency and follow-through
• Naturally proactive—you don’t wait to be told what to do
• Strong communicator who can confidently manage people, vendors, and difficult situations
• Able to handle multiple priorities at once without losing attention to detail
• Problem-solver who takes ownership and finds solutions, not excuses
• Comfortable using technology and learning new systems quickly
• Thrives in a fast-paced, sometimes chaotic environment
• High standards—you notice when things are off and fix them
• Accountable and reliable—you do what you say you’re going to do

Preferred (but not required):

• Experience in property management, operations, or a service-based business
• Experience managing people, vendors, or projects
• Familiarity with property management software

We care far more about attitude, ownership, and execution than years of experience. If you’re the type of person who gets things done and takes pride in running a tight operation, you’ll do well here.

Avenue Real Estate Group is a high-performing real estate and property management company operating as an independent brokerage.

Our mission is to “Move lives forward”—for clients, our team, and the people we serve every day.

We are the leading leasing and property management company for higher-end single-family homes in our market. Our team works across leasing, management, sales, and acquisitions to help clients build and manage real estate portfolios with confidence.

We operate in a fast-paced, team-oriented environment where accountability, communication, and follow-through matter. We value people who take ownership, move quickly, and continuously look for ways to improve how things are done.

If you’re someone who enjoys being part of a growing company and wants to make a real impact on how a business operates, you’ll fit in well here.