Director of Operations (8–15 Years Experience)

About the Opportunity

We are seeking an experienced operations leader who excels at creating order, improving processes, and driving consistent performance across a service-based business. This is a high-impact role where you will work directly with the CEO and team to ensure the firm operates smoothly, efficiently, and in alignment with our values.

You will be responsible for strengthening the firm’s operational foundation — developing systems, guiding workflows, supporting the team, and ensuring that goals turn into results. This is a role for someone who enjoys both strategic thinking and hands-on leadership.

If you thrive in environments that value innovation, collaboration, and excellence — and you enjoy building operational excellence from the ground up — you’ll fit right in.

Your Core Responsibilities

Operational Leadership & Optimization

• Oversee daily operations and ensure smooth workflow across the firm

• Develop, document, and refine operational systems and SOPs

• Identify opportunities for increased efficiency and implement improvements

• Introduce and manage new technologies and process tools

Team Development & Support

• Provide clear guidance and structure to team members

• Support onboarding, training, and professional development

• Maintain accountability and promote a culture of clarity, kindness, and collaboration

• Strengthen communication and alignment across the organization

Financial & Administrative Oversight

• Review KPIs, financial reports, and forecasts with the CEO

• Oversee payroll, vendor relationships, expense management, and IOLTA compliance

• Ensure operational initiatives align with firm-wide goals and strategy

Strategic Execution

• Partner with the CEO to plan and implement key initiatives

• Drive firm-wide projects from concept through completion

• Provide operational insights to support strategic decisions

Compensation & Benefits

• $85,000–$105,000 base salary, depending on experience

• Performance bonuses

• Health insurance

• 401(k) with employer match

• Paid holidays

• 3 weeks PTO + 1 week sick pay + parental leave

• A collaborative, innovative, supportive environment where people matter

What Makes You a Strong Fit

• 8–15 years of experience in operations, business management, or organizational leadership

• Proven ability to create and refine systems, processes, and workflows

• Strong communication skills and consistent follow-through

• Tech-forward mindset — experienced with automation, CRMs, and project management tools

• Solid understanding of financial reports, KPIs, and operational metrics

• Clear, empathetic leader who supports high performance and models professionalism

• Thrives in a culture built on innovation, kindness, teamwork, and high standards

• Experience in professional services or legal operations is a plus

Yanowitz Law Firm has been recognized as a top Trust and Estate law firm by U.S. News & World Report since 2015 and has earned 270+ five-star Google reviews. Kindness, excellent client service, teamwork, and thoughtful use of technology are central to how we practice.

If you're an experienced estate planning and probate attorney who values strong systems, a collaborative team, flexibility, and the opportunity to focus more of your energy on practicing law, we'd be glad to talk.

Claire Langton-Yanowitz, Esq.