We Are Looking for a Builder

The Rasner Group is seeking a Director of Operations to serve as the operational leader of our real estate team.

This role is for someone who thrives on building systems, leading people, and scaling organizations.

You will work directly with the CEO to design and implement the operational infrastructure required to support the next stage of our growth. This is not an administrative role. This is a leadership role responsible for building the operational engine of the business.

Your Mission

Your mission is to build and lead the operational infrastructure that supports the growth of the business.

You will design systems, lead the operations team, track performance metrics, and ensure the business runs with clarity, structure, and accountability. You will function as the integrator of the organization, turning strategy into execution.

What You Will Own Operations & Systems

• Design and implement scalable operational systems
• Optimize workflows for listings, buyers, and transaction management
• Ensure operational consistency and efficiency across the team

Leadership

• Recruit, hire, and develop operations staff
• Lead team meetings and accountability systems
• Support agent productivity and operational efficiency

Financial Oversight

• Manage budgeting, payroll, and commission tracking
• Monitor financial performance and operational costs
• Work with leadership on forecasting and planning

Performance Management

• Track KPIs and team performance metrics
• Implement accountability structures
• Identify operational bottlenecks and solve them

Strategic Execution

• Translate the company vision into executable systems
• Support recruiting and onboarding of agents
• Help scale the organization through operational excellence

Who You Are

• You are a systems thinker who enjoys building organizations
• You thrive in fast-moving environments and take ownership of problems
• You have the ability to see the big picture while also executing the details
• You are comfortable making decisions, holding people accountable, and implementing systems that improve performance

What We’re Looking For

• 3–7+ years of operations leadership experience
• Experience building business systems and processes
• Strong organizational and project management skills
• Financial literacy and budgeting experience
• Strong communication and leadership ability
• Experience in real estate or a similar service-based business preferred

About The Rasner Group

The Rasner Group is a high-performing real estate team serving the Greater Boston area. Our focus is delivering exceptional client service while building a scalable and sustainable business.

We are now entering the next phase of growth and are looking for a leader who can build the systems, accountability structures, and operational processes that allow our agents to perform at their highest level.