The job responsibilities included, but are not limited to:

• Greet and assist guests and clients in person and by phone with warmth and professionalism
• Set up and maintain the front office and training room for meetings and events
• Maintains the phone and email system, answering phones on the 2nd ring
• Maintain agent rosters and assist with updating internal systems
• Help with onboarding new agents and setting them up with tools and resources
• Distribute office communications, updates, and announcements via email and social media
• Track and celebrate agent birthdays, anniversaries, and milestones
• Create flyers, graphics, or simple marketing materials (graphic design experience is a plus!)
• Assist the leadership team with special projects, reporting, and general office support
• Monitor office supplies and coordinate with vendors
• Promote a positive office culture and support agent engagement

• Strong verbal and written communication skills
• Hospitality background is preferred
• Excellent organization and multitasking abilities
• Friendly, service-minded personality
• Comfortable using Microsoft Office (Word, Excel, PowerPoint, Publisher)
• Tech-savvy and quick to learn new platforms
• Familiarity with real estate or prior office admin experience is a plus
• Social media and/or graphic design skills are a bonus
• Bilingual in Spanish is preferred