Our office is seeking a proactive, detail-oriented Agent Services Coordinator to elevate our agent experience and streamline daily operations. Acting as a vital bridge between our leadership team and our real estate associates, you will lead agent onboarding, provide hands-on tech support, and coordinate engaging office events. If you thrive in a customer-first environment and love helping others succeed, we want to meet you

• Onboarding & Integration: Guide new and transitioning agents through the first 90 to 100 days, manage intake and exit paperwork, and conduct weekly orientations.

• Technology & Systems Training: Provide Tier 1 technical support and train agents on Keller Williams tools, including KW Command, MLS software, and databases.

• Marketing & Event Coordination: Plan, promote, and execute Market Center events (such as RED Day, BOLD lunches, and training classes) and manage social media channels.

• Office & Leadership Support: Assist the Team Leader and Market Center Operations Manager (MCOM) with day-to-day administrative tasks, front-desk/first-impression duties, and agent recognition touches (birthdays, capping milestones).

• Previous experience working in a real estate office or similar setting.

• Positive and supportive team player.

Qualifications & Skills

• Tech Proficiency: Comfort with social media platforms, databases, MS Office/Google Workspace, and real estate tech suites.

• Communication & Service Mindset: Strong interpersonal and problem-solving skills rooted in a customer-service/culture-driven environment.

• Organization: Ability to handle multi-faceted tasks, deadlines, and event planning.

Keller Williams Northeast is more than a real estate office. We are a results-driven, culture-centered brokerage committed to growth, leadership development, exceptional service, and operational excellence.

Our mission is to create an environment where agents and staff can thrive through world-class training, clear expectations, strong support, accountability, and a commitment to doing business the right way.

We are building a professional, high-performance Market Center where culture matters, standards matter, and people matter. We value individuals who take ownership, solve problems, serve others well, and contribute to the success of the entire organization.

If you are energized by structure, momentum, teamwork, and the opportunity to grow with a purpose-driven organization, you will fit right in.