At Michiana Smiles, we're all about creating healthy, confident smiles—and that begins with our team. As a Dental Treatment Coordinator, you'll play a pivotal role in guiding patients through their dental care journey, ensuring they feel informed and supported every step of the way. We're a close-knit practice, not a corporate chain, which means you'll be part of a professional family that values authenticity and growth. We empower each team member to excel and bring their best self to work every day.

Join us and make a real impact in our patients' lives by coordinating treatment plans, managing patient communications, and facilitating smooth office operations. You'll work alongside a dedicated team that’s committed to providing top-notch dental care in an environment that celebrates innovation and diversity. If you're ready to bring your expertise to a place that truly values your contribution, let's talk about your future with Michiana Smiles.

• Coordinate and manage patient treatment plans, ensuring each patient understands their care options and feels supported.
• Facilitate effective communication between patients and dental staff, fostering a welcoming and informative environment.
• Oversee appointment scheduling to optimize patient flow and minimize wait times, enhancing the overall patient experience.
• Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with industry standards.
• Collaborate with the dental team to develop and implement strategies for improving patient care and satisfaction.
• Assist in financial discussions with patients, providing clear explanations of treatment costs and payment options.
• Monitor inventory levels and coordinate with suppliers to ensure the availability of necessary dental materials and equipment.

• 2+ years of dental front office or treatment coordination experience preferred
• Knowledge of dental terminology and procedures
• Experience with dental practice management software
• Understanding of dental insurance and financing options

Required Skills

• Strong verbal communication and presentation skills
• Confidence in discussing financial matters
• Close attention to detail and organization
• Ability to multitask in a fast-paced environment
• Positive, team-oriented attitude

Why Michiana Smiles?

We are a locally owned dental practice dedicated to providing outstanding patient care in a warm, welcoming environment. Our team is passionate about building meaningful, long-term relationships with patients while delivering exceptional preventive and clinical dental services. We believe quality care should never feel rushed, which is why we schedule adequate time with each patient to ensure their needs are fully addressed, questions are answered, and they receive the personalized attention they deserve. We foster a collaborative and supportive workplace culture, utilize modern dental technology, and take pride in a team-oriented atmosphere where everyone enjoys working together to provide an exceptional patient experience.

What We Offer

• Competitive compensation
• Generous performance-based monthly bonuses
• Paid Time Off
• Yearly Uniform allowance
• Team Building
• Family Events
• Employee referral bonuses
• 401(k) Plan
• Medical Insurance
• Dental Coverage