Dental Front Office Patient Coordinator

Fidalgo Island Dental | Anacortes, WA

DENTAL OFFICE EXPERIENCE REQUIRED

Description

Are you an experienced dental front office professional looking for a practice where your skills are valued and your contributions make a difference? We would love to meet you!

Fidalgo Island Dental is a privately owned dental practice looking for a friendly, organized, and detail-oriented Dental Front Office Patient Coordinator to join our team. We take pride in providing quality patient care and creating a welcoming environment where teamwork, positivity, and professionalism come first.

The ideal candidate has previous dental office experience, understands the importance of excellent customer service, and is comfortable managing the day-to-day responsibilities of a busy dental front office. From scheduling appointments and verifying insurance to coordinating treatment and helping patients understand their financial responsibilities, you will play an important role in keeping our practice running smoothly.

We value team members who are dependable, proactive, professional, and willing to work together. We strive to maintain a supportive, collaborative, and drama-free workplace where everyone contributes to the success of the team.

If you are looking for a long-term opportunity with a privately owned practice where you can build relationships with patients, grow professionally, and be part of a close-knit team, we encourage you to apply!

Schedule: Monday–Thursday, 7:30 AM–5:30 PM

• Welcome patients and provide a friendly, professional experience from the moment they arrive.
• Answer phones, respond to patient inquiries, and communicate clearly and professionally.
• Schedule appointments, manage the daily schedule, and coordinate changes as needed.
• Coordinate treatment plans, follow-ups, and referrals.
• Verify dental insurance eligibility, benefits, limitations, and remaining coverage.
• Review treatment estimates, insurance information, and anticipated patient financial responsibilities.
• Assist patients with questions regarding treatment, insurance, billing, and payment options.
• Maintain accurate patient records, medical histories, insurance information, and account notes.
• Communicate effectively with the clinical team to support an efficient daily workflow.
• Follow up on unscheduled treatment and overdue appointments to help patients stay on track with their care.
• Help maintain an organized, efficient, and positive front office environment.

• Previous dental office experience required, preferably in a front office or patient coordination role.
• Experience with dental scheduling, insurance verification, treatment coordination, and patient billing.
• Working knowledge of dental terminology, insurance benefits, and patient financial responsibilities.
• Strong communication, customer service, and organizational skills.
• Excellent attention to detail and accurate documentation habits.
• Confidence discussing treatment estimates, insurance coverage, and financial arrangements with patients.
• Ability to multitask, prioritize responsibilities, and adapt to changing daily schedules.
• Dependable, professional, and comfortable working as part of a small team.
• Positive attitude and a genuine commitment to excellent patient care.

Our tight-knit practice is growing and looking for the right person to complete our team! Here are just a few perks of working with us:

• Fun team events: We believe in fostering a fun and positive work environment.
• Location: Located in the heart of downtown Anacortes, very convenient!
• Up-To-Date Equipment: We pride ourselves on using the latest equipment, including the iTero digital scanning system.
• Stability: Our practice is well-established, and we plan to expand and grow for the next several years.

We are enthusiastic, friendly, compassionate, and committed to the mission of delivering high-quality general dentistry. Fri, Sat-Sunday- currently closed.