We are on the lookout for a dedicated and detail-oriented Customer Service Representative who shows initiative! The perfect candidate will demonstrate exceptional communication skills, the ability to prioritize tasks, handle multiple responsibilities, and maintain composure in tense situations.

Benefits: Paid Time Off (PTO), Paid Holidays, HealthCare, and 401(k) options.

• Respond to incoming calls from customers, addressing inquiries about products, services, and general information.
• Maintain accurate records of customer accounts and update new account information as needed.
• Handle challenging customer issues following provided scripts and escalate when necessary.
• Recognize common customer problems for efficient resolution.
• Perform scheduling and various administrative tasks.
• Utilize company software to ensure precise property/tenant data management.
• Support department with daily duties such as data entry, faxing, and scanning.

• Strong verbal and written communication skills are essential for this role.
• In-depth understanding of customer interactions is required.
• Demonstrating exceptional communication, active listening, and interpersonal abilities is a must.
• Being able to assess and prioritize information effectively for decision-making is vital.
• Previous experience in Property Management would be advantageous.

Turnkey Real Estate Inc. provides full-service property management in Southwest Ohio. We are building better communities and creating happy, joyous homes for owners, tenants, employees, and contractors. Our core values consist of being God-Centered, family-focused, filled with Integrity, customer-focused, and exceeding expectations.

Our ideal candidate will share these core values. If you have a desire to be a part of a team that is leading the investment real estate industry, look no further!

Don't see the perfect opening?

We're always interested in connecting with talented professionals, whether for contract services or a future role that hasn't been advertised yet.

Equal Opportunity Employer