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Customer Service Specialist

Cabanas Law FirmRemote

Posted 2 hours ago

Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.

This position is remote in Colombia

  • Regularly meet with sales lead to receive the newest service and product knowledge
  • Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
  • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
  • Find patterns in customer complaints and bring them to the team for improvement
  • Respond to customer inquiries, product and service questions, and customer complaints
  • Must have graduated high school, received a G.E.D. or equivalent
  • Previous work in a customer-facing position
  • Display strong communication skills, active listening skills, and personal skills

Compensation

$6 - $11 hourly

At Cabanas Law Firm, our mission is to guide clients through life's most challenging family law matters with compassion, integrity, and excellence. As one of Florida's fastest-growing family law firms, we are committed to building a culture of accountability, teamwork, innovation, and continuous professional growth.

We invest in our employees by providing opportunities for career advancement, ongoing training, and leadership development. Our team members play an essential role in delivering exceptional service while helping families navigate difficult transitions with confidence.

If you're looking to join a collaborative, high-performing legal team where your work truly makes an impact, we'd love to hear from you.

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