Customer Service Specialist

Richard’s Kitchen Store • Houma, LA, US

Posted 3 months ago

Description

We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!

Responsibilities

Maintain customer accounts and update with new account information as needed
Work closely with the sales lead to stay up-to-date on service and product knowledge
Reply to incoming calls from customers including products and service questions, general information, and complaints
Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
Record customer interactions and follow up on their experience with our company

Qualifications

Display strong communication skills, active listening skills, and personal skills
Strong knowledge of customer interface and interaction
High school graduate, G.E.D. recipient, or equivalent

Compensation

$17 - $19/hour

About Richard’s Kitchen Store

Established in Louisiana since 1977
Excellent reputation
Strong existing customer base
Unlimited growth potential
Opportunity to help shape the future of the company
Performance-based compensation
Leadership opportunities as the company grows