Wizehire Logo
Sign inSign up

Customer Service Specialist

Fierce Threads • Amarillo, TX, US

Posted 4 hours ago

Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.
  • Work closely with the sales lead to stay up-to-date on service and product knowledge
  • Reply to incoming calls from customers including products and service questions, general information, and complaints
  • Maintain customer accounts and update with new account information as needed
  • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
  • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction

  • Dependable and willing to learn

  • Must have graduated high school, received a G.E.D. or equivalent
  • Excellent active listening, interpersonal, and communication skills

Compensation

$15 - $18 hourly

Since 2011, Fierce Threads has been committed to bringing the highest quality branded apparel and merchandise to the livestock industry and beyond. With all of our production located in Texas, we are able to offer exceptional personalized service and some of the quickest turnaround times in the market. We know the livestock industry, so we can help guide you through the process of finding the apparel and merchandise that will best serve your brand. Our references speak louder than we ever could, so please ask if you would like to see what others say about our work.

We are always just an email or phone call away to start taking your brand to the next level.

Resume upload*

Do you have experience in Customer Service?
Are you authorized to work in the United States?

Your responses help the employer evaluate your fit for this role.

By applying, you agree to Wizehire's Privacy Policy and Terms of Service.

Your privacy is our priority.

Share this job

All jobs / Jobs in TX / Fierce Threads / Customer Service Specialist

Not quite what you're looking for? Search jobs by title, location, or company.