
Customer Service Representative
AGI • Wheeling, IL, US
Posted 3 days ago
$19–$22 per hour + performance bonuses | $45,000–$60,000+ earning potential
AGI is hiring motivated Customer Service Representatives who enjoy helping people, communicating clearly, and working toward measurable goals.
This is an entry-level opportunity with training provided. Previous customer service experience is helpful but not required.
Unlike a traditional inbound customer service position, this role includes both customer support and proactive outreach. Team members communicate with prospective customers, answer questions, identify needs, gather information, and help schedule qualified appointments.
Compensation
$19–$22 per hour
Performance-based bonuses
Additional earning opportunities based on results
$45,000–$60,000+ annual earning potential for strong performers
Training provided
Advancement opportunities available
Training & Career Growth
We provide training in:
Customer communication
Qualification
Follow-up
Appointment scheduling
Objection handling
Sales fundamentals
Performance improvement
Strong performers can progress into customer acquisition, sales, consultations, and leadership opportunities.
Speak with prospective and existing customers
Provide information about available services and programs
Ask qualifying questions
Update customer information
Follow up with prospective customers
Help schedule qualified appointments
Maintain accurate notes and records
Participate in training and coaching
Enjoy talking with people
Communicate clearly and professionally
Are dependable and consistent
Take coaching well
Stay positive when conversations don't go your way
Are comfortable working toward goals
Want opportunities for professional and income growth
Candidates with backgrounds in customer service, restaurants, retail, hospitality, reception, call centers, automotive, collections, or other customer-facing environments are encouraged to apply.
Compensation
$45,000 - $60,000 yearly
Our mission is to inspire the next generation with optimism, teamwork, and results. We adhere to our core values and have a people-oriented environment that is exciting and professional! We encourage personal growth for our associates as we expand our business into new markets. We offer advancement opportunities with promotions based on performance and experience. Hard work and having fun are what we're all about.
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