Are you passionate about delivering exceptional customer experiences? Modagrafics in Wheeling, IL, is seeking a Customer Service Representative. This role focuses on large-format printing and graphics.

Salary: Competitive range of $50,000 - $55,000, based on experience.

• Provide top-tier client service
• Cultivate strong client connections and deliver customized solutions
• Comprehend customer requirements and deliver unparalleled assistance
• Elevate brand image and surpass expectations
• Communicate effectively with clients, ensuring they are informed about order timelines and progress
• Coordinate off-site installation teams with clients located across the country
• Engage in cold-calling activities with both existing clients and potential new clients
• Manage client expectations
• Provide support to the sales team to enhance customer satisfaction and drive sales

• At least 2 years of proven customer service experience required
• Excellent oral and written communication abilities are a must
• Must be adept at multitasking and prioritizing tasks in a fast-paced setting
• Email and phone communication skills
• Familiarity with printing and graphics is essential
• A bachelor's degree is preferred

Combine strategic management with advanced production technology, nationwide installation capabilities, and simplified logistics for custom ordering, and you’ve got a very specialized source for fleet and OEM branding: Modagrafics.