Wirth Law Office is hiring a Customer Service Representative in Tulsa whose real job is inside sales.

When someone fills out a form on our website or calls after seeing one of our ads, they are usually in the middle of something hard. A divorce. A custody fight. A criminal charge. Most of them are talking to two or three firms. You are the first real person they reach at ours. Your job is to call them back fast, listen, explain how we can help, and get them the information they need to make the best decision. Then you follow up until they make that decision.

That is sales, and we are saying it plainly because the right person for this job likes that part. You will have weekly goals, you will see your numbers, and you will be eligible for a monthly performance bonus.

It is not pushy sales. People hire a lawyer when they trust the person on the phone. If you can stay calm, warm, and direct with someone who is scared or angry, and still ask for the appointment, you will do well here.

You will not give legal advice. Our attorneys do that. You will know our services, our process, and our fees well enough to answer the questions people actually ask, and you will hand every new client to the case team ready to go.

No legal background required. We will teach you the law side. We need the people side and the follow-through.

• Call back new web leads within 5 minutes during business hours

• Answer inbound calls from our TV, radio, billboard, search, and social advertising

• Learn each person’s situation, explain our services and fees, and schedule a consultation with the right attorney in the right office

• Follow up by phone, text, and email with every lead who has not decided, on the schedule we set

• Log every lead and every conversation in ZOHO the same day

• Track toward weekly goals for speed to lead, consultations scheduled, consultations kept, and new clients signed

• Hand new clients to the attorneys and case team with everything they need

• Know the line: you explain our process and fees; attorneys give legal advice

• At least 1 year in phone sales, inside sales, a call center, or customer service with a number attached

• Comfortable asking for the appointment and asking again

• Steady on the phone with people who are upset, scared, or angry

• Clear, warm speaking voice and fast, clean writing for texts and emails

• Organized enough to work 30-40 open leads at once without letting one go cold

• Comfortable in a CRM. We use ZOHO

• Available M-F 8a-5p

• Legal experience is not required

Founded in 2010 and built across Northeast Oklahoma, Wirth Law Office exists to do one thing: Make Law Easy.

Law is complex and intimidating — we turn that chaos into clarity for clients, every time.

We move fast, stay on offense, and out-hustle the competition. Our culture is client-obsessed, future-focused, and perpetually positive — not because it's easy, but because that's the standard we hold ourselves to. We never say no; we find a way forward.

And we treat our people the same way we treat clients — with loyalty, ambition, and a relentless commitment to helping them win.

If you bring the drive, we'll give you the tools, the team, and the environment to do the best work of your career.