Customer Service Representative
Chester County Fuel • Malvern, PA, US
Posted 19 hours ago
We’re looking for an enthusiastic, highly motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
Compensation & Benefits
$47,000 - $52,000 annual salary
Medical and dental insurance
Disability insurance
401(k) with company match
Paid Time Off
- Maintain customer accounts and update with new account information as needed
- Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
- Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
- Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
- Work closely with the sales lead to stay up-to-date on service and product knowledge
- Excellent active listening, interpersonal, and communication skills
- Experience working in a customer-oriented atmosphere
- Must have graduated high school, received a G.E.D. or equivalent
Compensation
$47,000 - $52,000
We proudly served homeowners for decades by providing dependable heating, cooling, and fuel services. At Chester County Fuel, we're committed to delivering exceptional customer experiences while fostering a workplace built on teamwork, respect, and long-term career growth.
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