Customer Service Representative
Chester County Fuel • Malvern, PA, US
Posted 2 hours ago
Description
Do you enjoy helping people, solving problems, and keeping things running smoothly in a fast-paced environment?
Chester County Fuel is looking for a Customer Service Representative who thrives on delivering exceptional customer experiences while supporting the daily operations of a growing, family-owned company. If you're organized, proactive, and enjoy making a difference every day, we'd love to meet you!
What We Offer
- $45,700 - $52,000 annual salary
- Medical and dental insurance
- Disability insurance
- 401(k) with company match
- Paid Time Off
- 6 paid holidays annually
- Supportive, family-oriented work environment
- Long-term stability with growth opportunities
Responsibilities
- Handle high-volume calls and provide prompt customer support
- Schedule fuel deliveries and service appointments efficiently
- Manage customer accounts, billing, and payment processing
- Maintain accurate records, databases, and customer information
- Administer pricing programs, renewals, and service contracts
- Support special projects and process improvement initiatives
Qualifications
- High school diploma required
- HVAC experience is a plus
- Strong communication and customer service skills
- Highly organized with the ability to multitask in a fast-paced setting
- Tech-savvy with the ability to quickly learn new systems
- Proficient in Microsoft Office (Excel and Word preferred)
Compensation
$47,000 - $52,000/year
About Chester County Fuel
Chester County Fuel is a trusted, family-owned heating and cooling company built on reliability, responsiveness, and lasting customer relationships. We combine hands-on service with a people-first approach where every team member plays a real role in our success.
We’re growing steadily while keeping our close-knit culture. Fast decisions, meaningful work, and a team that supports one another every day.
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