Customer Service Representative
All Aboard Services • Farr West, UT, US
Posted 4 hours ago
We’re looking for an enthusiastic, highly motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
Answer incoming calls and schedule them inside ServiceTitan
Make outbound calls to fill the schedule
- Maintain customer accounts and update with new account information as needed
- Respond to customer inquiries, product and service questions, and customer complaints
- Identify common customer issues and bring them to the attention of the team
- Create records of customer interactions and follow up to ensure all questions have been answered
- Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
- Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
- Strong knowledge of customer interface and interaction
- High school graduate, G.E.D. recipient, or equivalent
- Excellent active listening, interpersonal, and communication skills
Compensation
$18 - $21 hourly
All Aboard Services has been offering electrical services in Utah since 1978. We are now also doing plumbing, heating & air. If you are a skilled individual looking for a new opportunity, we invite you to join our team and become a valuable member of our company.
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