Customer Service Representative
Image 360 Arlington • Arlington, TX, US
Posted 11 hours ago
We are looking for someone who wants to be a part of a team, puts clients first, is can-do/results-driven, and likes a good challenge to find new ways to take care of clients.
Experienced customer service/inside sales person - with sign industry or equivalent experience preferred. Sign/print Industry/Service Advisors have done well in our industry.
We have a nonsmoking, drug-free environment.
We are located in North Arlington.
If this is you, then let's talk.
Follow up with clients on estimates and orders on a timely basis
Listen to clients and make recommendations on product solutions
Enter orders into our Point of Sale system (Called Corebridge)
Take payments on orders as well as deposits
Perform daily closeout
Work with clients to help determine their needs. Many are repeat clients
Business-to-business clients (primarily)
- Create records of customer interactions and follow up to ensure all questions have been answered
- Ensure customer account information is up-to-date
- Respond to customer inquiries, product and service questions, and customer complaints
Ability to explain and offer appropriate products to clients and use a consultative approach
Ability to manage several projects simultaneously
Enjoy a fast-paced environment
Strong communications skills
Computer proficiency (email, Point of Sale Systems, etc.)
STRONG MATH, SPELLING, and GRAMMAR SKILLS ARE ESSENTIAL
Attention to detail
Proactive when it gets slow to follow up with prior clients
Willing to pitch in and help in other areas as needed
- Display strong communication skills, active listening skills, and personal skills
- Strong knowledge of customer interface and interaction
- High school graduate, G.E.D. recipient, or equivalent
Compensation
$17 - $21 hourly
Image 360 Arlington is part of a 300-plus-member franchise company in the sign industry. We primarily serve regular business-to-business clients with signage, decals, Window Graphics, Vehicle Graphics and Wraps, Wall Signage, Dimensional Lettering, Monument Signs, ADA Signs, etc.
Our Center just celebrated 28 years in business this year.
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