Customer Service Representative – Entry-Level

AGC Auto Glass & Car Care • Killeen, TX, US

Posted 10 days ago

AGC Auto Glass & Car Care is hiring Customer Service Representatives!

Looking for an entry-level job with paid training, bonuses, and opportunities to advance? If you enjoy helping people, talking with customers, and solving problems, this could be a great opportunity to build your career.

No automotive experience is required — we provide paid training!

You don't need a perfect resume or automotive background. Customer service, retail, hospitality, restaurant, sales, call center, reception, and office experience are all welcome.

Why Join AGC?

  • Paid training — no automotive experience required

  • Full-time, stable employment

  • Performance-based bonuses and incentives

  • Opportunities for advancement

  • Ongoing coaching and career development

  • Friendly, team-oriented workplace

  • Learn valuable customer service, sales, and automotive skills

  • Potential career paths into leadership and management

As a Customer Service Representative, you'll be a key point of contact for our customers and help make their service experience easy and positive.

  • Greet and assist customers by phone and in person

  • Schedule auto glass and car care services

  • Answer questions and explain service options and pricing

  • Assist with insurance information and documentation

  • Understand customer needs and recommend appropriate services

  • Follow up with customers and manage appointments

  • Identify additional vehicle-service needs

  • Recommend services such as window tint, hail damage repair, headlight restoration, and mobile auto glass

  • Maintain accurate customer records

  • Resolve customer concerns professionally

  • Work with customers and team members to provide excellent service

We're looking for people who are:

  • Friendly and comfortable talking with customers

  • Dependable, positive, and eager to learn

  • Strong communicators and problem solvers

  • Comfortable making recommendations

  • Organized and able to multitask

  • Motivated by goals and performance incentives

  • Comfortable using computers, phones, and scheduling software

  • Able to work independently and as part of a team

Previous customer service, retail, hospitality, sales, or office experience is a plus — but not required.

High school diploma or equivalent preferred. Valid driver's license preferred.

Start Your Career With AGC

Bring your people skills, work ethic, and willingness to learn. We'll provide the automotive training.

If you're looking for an entry-level customer service career where you can learn new skills, earn performance incentives, and grow with a company, we want to hear from you.

Apply Today!

Join AGC Auto Glass & Car Care and start building your career!

No automotive experience required. Paid training provided.

Compensation

$40,000 – $50,000 per year

AGC Auto Glass & Car Care provides reliable, high-quality auto glass and vehicle services with a strong commitment to customer safety, honest service, and professional workmanship. We take pride in delivering dependable solutions while treating every customer with respect and care.

Our company is built on integrity, teamwork, craftsmanship, and customer satisfaction. We believe in doing the job right, communicating honestly, and creating a positive experience for every customer.

At AGC, we’re also committed to building a strong team where people can learn, grow, take pride in their work, and make a meaningful impact. Our goal is to be a trusted name in the communities we serve while creating opportunities for our employees to build rewarding careers.

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