Customer Service Associate
Alliance Nationwide Title Agency, LLC • Lees Summit, MO, US
Posted 2 months ago
Description
Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.
Responsibilities
- Communicate frequent customer suggestions to the team to troubleshoot
- Record customer interactions and follow up on their experience with our company
- Maintain customer accounts and update with new account information as needed
- Work closely with the sales lead to stay up-to-date on service and product knowledge
- Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
Qualifications
- Experience working in a customer-oriented atmosphere
- High school graduate, G.E.D. recipient, or equivalent
- Display strong communication skills, active listening skills, and personal skills
Compensation
$40,000 - $65,000/year
About Alliance Nationwide Title Agency, LLC
Alliance Nationwide Title Agency, LLC is an innovative title agency headquartered in Overland Park, Kansas servicing 42 states.
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