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Customer Service Associate - Green Energy

Semper SolrChicago, IL, US

Posted 9 months ago

Join us at Semper Solr, where we empower communities with accessible and sustainable solar energy solutions. As a Customer Service Associate in the green energy sector, you'll play a crucial role in guiding homeowners towards efficient and affordable solar systems. Your work will directly contribute to reducing energy costs while promoting environmental sustainability. We value your unique skills and are committed to your professional growth with accelerated advancement opportunities and competitive compensation plans.

At Semper Solr, we're proud of our veteran-owned roots and our inclusive, dynamic team culture. Here, you'll find a supportive environment that values innovation and collaboration. We're dedicated to making solar power accessible to everyone, and your role will be essential in maintaining our high standards of customer satisfaction. If you're ready to make a tangible impact and grow your career in a forward-thinking company, let's embark on this journey together.

  • Guide homeowners through the process of selecting efficient and affordable solar systems, ensuring a seamless experience.

  • Respond promptly to customer inquiries, providing clear and accurate information about our solar energy solutions.

  • Collaborate with the sales team to identify customer needs and tailor solutions that align with their energy goals.

  • Maintain detailed records of customer interactions and transactions, ensuring data accuracy and confidentiality.

  • Proactively follow up with customers post-installation to ensure satisfaction and address any concerns.

  • Experience in customer service, preferably within the renewable energy sector.

  • Ability to communicate complex information clearly and concisely to diverse audiences.

  • Proven track record of maintaining accurate records and handling confidential information with care.

  • Strong problem-solving skills to address and resolve customer concerns effectively.

  • Ability to work collaboratively with sales teams to tailor solutions to customer needs.

Compensation

$20 - $22 hourly

As a veteran-owned company, we assist our community and homeowners in choosing an efficient and affordable solar system that best meets their needs and provides sustainable energy for our community. We believe that solar power should be accessible to everyone, and we specialize in providing financing options that help homeowners save on their monthly bills immediately.

Why you'll love it here:

  • Accelerated Advancement opportunities
  • Competitive compensation plans
  • Veteran-Owned Company
  • Top priority, awesome team culture

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