Customer Service Agent
Jason Templeton State Farm • Carrollton, GA, US
Posted 1 year ago
Description
We’re looking for an enthusiastic, highly motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
Responsibilities
- Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
- Regularly meet with sales lead to receive the newest service and product knowledge
- Ensure customer account information is up-to-date
- Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
- Record customer interactions and follow up on their experience with our company
Qualifications
- High school diploma, G.E.D. or equivalent
- Experience working in a customer-oriented atmosphere
- Must possess exemplary interpersonal skills, communication skills, and active listening skills
Compensation
$42,500 - $42,500/year
About Jason Templeton State Farm
Jason Templeton State Farm will strive daily to provide customer service above and beyond our customers' expectations. We create an ongoing and lasting relationship with our customers. We focus on Car Insurance, Home Insurance, Life Insurance, Business Insurance, Condo Insurance, Renters Insurance, Health Insurance, and more throughout the Carrollton, GA area. Our team will meet our customers' financial needs while at the same time helping our customers reach their goals and dreams. We are here to help you stay protected.
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