Customer Relationship Specialist
Ward's Dog Training • Midlothian, TX, US
Posted 18 days ago
We’re looking for an enthusiastic, highly motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
- Create records of customer interactions and follow up to ensure all questions have been answered
- Find patterns in customer complaints and bring them to the team for improvement
- Maintain customer accounts and update with new account information as needed
- Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
- Reply to incoming calls from customers including products and service questions, general information, and complaints
- Excellent active listening, interpersonal, and communication skills
- High school diploma, G.E.D. or equivalent
- Previous work in a customer-facing position
Compensation
$15 - $20 hourly
- You’ll be part of a high-achieving, fast-growing business with huge opportunities for personal and professional growth
- You’ll have the freedom to flex both your organizational superpowers and creative energy
- Your voice matters—you’ll help build systems, processes, and content that shape the future of our company
- No two days are the same—you’ll stay challenged, inspired, and valued
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