
Client Success Manager For Real Estate
Level Up REI • Remote
Posted 15 hours ago
The Mission
Retain and grow Level Up REI's book of clients — expand accounts into new service lines, keep churn low, and increase the lifetime value of every customer we work with.
You'll be the connective tissue between clients and our fulfillment teams, making sure the real estate wholesalers and flippers who trust us with their marketing spend get results, stay long-term, and buy more from us as we grow.
The 12-Month Picture
If you do this job well, here's what your life looks like 12 months in:
You've built and own a book of 50 clients.
Those clients are using multiple of our services — not just one.
You've maintained low churn and high client satisfaction across the entire book.
You're seen internally and by clients as the person who makes Level Up REI's results real, not just promised.
What's In It For You
Direct exposure to a fast-growing company. You'll work across our full service line — Meta ads, done-for-you brokerage services, and our upcoming Google Ads expansion — and shape how we retain and grow accounts as we scale.
Real ownership. You'll manage a full book of business and have real input on process, not just execute a script.
A proven company with a proven product. Four years in business, 100+ reviews, and one of the strongest brands in the real estate investor marketing space.
You're joining a company that's growing fast. We get better every single day. The people who push themselves here grow with us.
Dealbreakers (Don't Apply If…)
You're not a self-starter — you need your hand held to get things done
You don't connect with people quickly and easily
You can't manage high-quality work in a fast-paced, multi-account environment
You're looking for a slow-paced, low-accountability role
We respond within 24 hours. If we want to move forward, you'll be on a call with us right away!
Website: leveluprei.io
What You're Owning
Client retention and growth across Level Up REI's service lines:
Done-for-you Meta ads
Done-for-you brokerage services for real estate investors
Google Ads (new service line launching soon)
You'll own the relationship from onboarding through the life of the account — running onboarding calls, staying in consistent contact with clients for maintenance and check-ins, and working directly with our fulfillment teams to make sure the work behind the scenes is actually good. Where there's an opportunity to expand a client into another service or channel based on what they need, that's yours to spot and close.
This is a relationship-and-results role. You're the person clients trust to make sure their investment is working — and the person who grows what they buy from us over time.
What You'll Own (First 90 Days)
By Day 30:
Fully onboarded and taking on new accounts
10–15 accounts in your book, learning the clients, the services, and the fulfillment workflow
Comfortable running onboarding and client-maintenance conversations solo
By Day 60:
Nearly ramped, with 40–50 accounts in your book
Proactively working with fulfillment teams to catch and fix issues before clients have to flag them
Starting to identify and act on expansion opportunities across service lines
By Day 90:
Full book of 40–50 accounts
Hitting your churn and client satisfaction (return) targets
Trusted to expand accounts into additional services without needing to be told to
Who Thrives Here
We're cloning specific traits. If these don't describe you, this won't work.
You're a self-starter. Nobody has to chase you to do the work or tell you what's next.
You connect with people fast. Clients trust you quickly, and you build real relationships, not just transactional check-ins.
You solve problems, not escalate them. You proactively improve processes and fix what's broken instead of waiting to be told.
You go above and beyond. Doing "what was asked" isn't the bar — you look for what else needs to happen and do it.
You manage high-quality work under pressure. You can run a growing book of accounts in a fast-moving environment without dropping quality.
Compensation
$100,000 - $200,000
Level Up REI is a done-for-you Meta ads agency built specifically for real estate investors. We help established wholesalers, flippers, and investors generate motivated seller leads that actually convert into closed deals — not just inquiries that sit in a CRM.
What sets us apart is how deeply we integrate into clients' businesses. We don't operate like a typical agency that runs ads from a distance. We become their true marketing partner by integrating and understanding their buy box, their acquisition process, and what a profitable deal actually looks like for them.
We believe in doing honest, results-driven work that keeps clients with us for the long haul. That philosophy has earned us 100+ five-star reviews and one of the strongest reputations in the real estate investor marketing space. We've been at this for four years; we manage millions in annual ad spend across a client book, and we're growing fast.
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