Client Relations Manager – Real Estate

Real Estate Operations Manager | EmpowerHome Team | On-Site | Chantilly, VA

Location: Chantilly, VA (On-Site)

Employment Type: Full-Time

Company: EmpowerHome Team

About the Role

EmpowerHome Team, ranked among the Top 10 Real Estate Teams in the Nation by RealTrends (2024), is hiring an experienced Client Relations Manager / Real Estate Operations Manager to lead client experience and operational excellence in our Chantilly, Virginia office.

This is a leadership role designed for a highly organized, results-driven manager who thrives in fast-paced real estate environments. You will oversee systems, people, and processes that drive exceptional client experiences from listing appointment through closing.

If you enjoy managing teams, streamlining workflow, and holding yourself and others accountable to high standards, this is the opportunity you’ve been looking for.

• Project Management: Lead the execution of property prep, staging, photography, and showings while managing timelines and vendor coordination
• Team Leadership: Oversee the listing coordination team, ensuring accountability, communication, and operational efficiency across all active listings
• Marketing Oversight: Collaborate with the marketing department to ensure every listing is showcased with top-quality descriptions, visuals, and digital promotion across MLS, social media, and real estate platforms
• Client Relationship Management: Serve as the main point of contact for sellers, delivering proactive communication, updates, and high-level service from pre-listing to under contract
• Systems & Compliance: Maintain accurate CRM and MLS records, oversee listing documentation, and ensure compliance with company standards and industry regulations
• Operational Excellence: Continuously refine processes, identify efficiencies, and uphold EmpowerHome’s standards of excellence and integrity

• Experience in real estate operations, listing coordination, or project management (preferred)
• Strong leadership and organizational skills — able to manage multiple projects simultaneously
• Excellent communication and problem-solving skills
• Tech-savvy, with experience in Microsoft Office, CRM systems, and MLS platforms
• Self-motivated, collaborative, and passionate about team culture and client experience
• Calm under pressure, solutions-focused, and committed to continuous improvement

EmpowerHome Team is one of the fastest-growing real estate organizations in the country and has helped over 10,000 families nationwide.

Why agents choose EmpowerHome Team:

• Top 10 Real Estate Teams in the United States
• Industry-leading lead generation systems
• Inside sales and appointment-setting support
• Hands-on coaching and mentorship
• A growth-focused environment built around agent success

If you’re ready to increase your opportunities, grow your income, and be surrounded by a team committed to helping you succeed, apply today for a confidential conversation.