Client Experience - Transaction Manager

T J S Real EstateKelowna, BC, CA

Posted 19 hours ago

Description

Licensed Realtor – Client Experience & Transaction Management

Are you a licensed Realtor who loves the business but would rather focus on serving clients than prospecting, lead generation, and building your own book of business?

We are a top-producing real estate team completing 70+ transactions annually and are seeking an experienced Realtor to take ownership of the client experience from accepted offer through to closing.

In this role, you will be the primary point of contact for clients, guiding them through inspections, negotiations, contract milestones, and key decisions while ensuring every transaction is managed with professionalism, confidence, and attention to detail.

This is not an administrative position. We're looking for someone who enjoys client communication, problem-solving, and delivering exceptional service in a fast-paced, team-oriented environment.

If you're an organized, knowledgeable, and client-focused Realtor who wants the stability of a high-performing team without the pressure of prospecting, we'd love to hear from you!

What sets us apart:

  • A stable Monday to Friday schedule with no prospecting requirements

  • Consistent deal flow in a high-volume, high-performance environment

  • The opportunity to focus on client service, negotiations, and transaction management rather than lead generation

  • Proven systems, administrative support, and a collaborative team culture

  • A key leadership role within one of Kelowna's top-producing real estate teams

Responsibilities

  • Act as the lead Realtor on all transactions from accepted offer through closing

  • Serve as the primary point of contact for clients during the transaction process

  • Conduct onboarding and milestone calls with buyers and sellers

  • Prepare and coordinate offers, amendments, and supporting documentation

  • Attend home inspections and manage any resulting negotiations

  • Review and summarize strata documentation

  • Coordinate with lenders, lawyers, inspectors, and other third parties

  • Ensure all contractual deadlines and conditions are met

  • Maintain CRM records and transaction notes

  • Support lead and showing follow-up when required

  • Assist with CMA groundwork and market research

  • Help maintain efficient office operations and systems

  • Occasionally assist with team events and miscellaneous tasks as needed

Qualifications

  • Licensed Realtor in British Columbia

  • Valid BC driver's license and reliable vehicle

  • Strong understanding of contracts, negotiations, and the transaction lifecycle

  • Confident leading client conversations and providing professional guidance

  • Excellent organizational skills and attention to detail

  • Ability to prioritize and manage multiple active files simultaneously

  • Strong written and verbal communication skills

  • Comfortable making decisions and taking ownership of outcomes

  • Proficient with Paragon, Webforms, Strata documents, and the Kelowna real estate market

  • Proficiency with Microsoft Office, Outlook, and general technology platforms

  • Positive attitude and willingness to contribute wherever needed

Compensation

$70,000/year

About T J S Real Estate

Our experienced and knowledgeable real estate professionals possess an in-depth understanding of the local market and are committed to providing exceptional guidance and support throughout every stage of a real estate journey.

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