Client Care Coordinator

The Charles Nedder Team • Greenwich, CT, US

Posted 5 months ago

Description

Join The Charles Nedder Team as a Client Care Coordinator and be a vital part of a dynamic real estate group that's committed to innovation and growth. You’ll play a key role in ensuring seamless transactions by managing paperwork, tracking deadlines, and maintaining client communication. Your organizational skills and customer service expertise will help drive our mission of providing exceptional service and fostering lasting client relationships.

As part of our team, you'll also support our marketing efforts and contribute to building community connections. We believe in empowering our team members with advanced technology, personalized training, and dedicated support systems to help you excel in your career. If you're ready to make an impact and grow with us, we encourage you to apply today!

Responsibilities

Respond to all inquiries in a timely manner.
Review CRM follow-up tasks.
Log all communication notes.
Track pipeline dashboard (contacts - appts - conversions).

Enforce compliance with legal and tax withholding processes
Schedule necessary appointments with all parties, including open houses and the final walkthrough
Compile and distribute weekly/monthly reports and communicate key results to the rest of the team to ensure company goals are being met
Notify transaction participants when a deadline is approaching
Take part in employee development programs to strengthen existing skill sets in real estate administration

Qualifications

Basic computer skills.
Customer service skills.

Either already has or is working towards real estate license
Weekend and evening availability
Has knowledge of Microsoft Office and customer relationship management software
Excellent written and verbal communication skills
Candidates are required to have a high school diploma or GED

Compensation

$17 - $19/hour

About The Charles Nedder Team

The Charles Nedder Team is a highly acclaimed real estate team based in Greenwich, serving clients in Connecticut and Westchester County, NY.. Recognized as the #1 team in Connecticut and #1 team in New York within the Berkshire Hathaway HomeServices network,

Our success is driven by a commitment to specialized service, advanced technology, and modern, high-impact marketing strategies that help both clients and agents win in today’s market. We provide agents with a true platform for growth, including personalized sales training, an accountability coach, dedicated transaction coordination, and appointment setters who help keep your pipeline moving.

Real estate is more than a business to us — it’s a long-term career path built on skill, consistency, and opportunity. Whether you’re an experienced agent ready to scale or someone looking to build a strong foundation, The Charles Nedder Team offers the systems, support, and leadership to help you reach the next level.