Business Manager - Luxury Client Experience & Revenue Operations
Perry-Miller Streiff Group • Dallas, TX, US
Posted 2 months ago
Perry-Miller Streiff Group Real Estate — RealTrends Verified #1 in Dallas, #1 in Texas, top 50 nationally, and official real estate team of the Dallas Stars — the business needs a dedicated operator to bring reporting, visibility, and process discipline to a fast-moving, founder-led team. This role exists so Ryan consistently has better information, better accountability, and better operational consistency as the team scales.
Lead daily operations, ensuring seamless coordination and efficiency across all departments.
Serve as a quality-control partner, keeping brand, systems, and output aligned with team standards.
Track state and MLS licensing compliance across all agents, in close partnership with resources.
Own team P&L reporting, payroll administration, and budget tracking, with clean, timely reporting to leadership.
Translate the Team Lead's vision into measurable, scheduled execution plans, and manage technology and facility decisions in partnership with the broader platform.
Champion and help sustain PMSG's in-office, face-to-face culture — the connective tissue behind the team's results.
Help the sales team maximize production, as well as expand territories in the luxury space.
Minimum of 8+ years of total professional experience.
3+ years of residential real estate industry experience required - in support/leadership, as an assistant, agent, agent support coordinator, office assistant/manager, operations, and/or business management.
Luxury brand experience strongly preferred and valuable - retail, hospitality, etc.
A genuine alignment with an in-office culture — someone glad to be a steady, in-office presence for the team. (Please note: This in-office position is located in Dallas, TX, in our Preston Center office.)
A resourceful, efficiency-first mindset — energized by activating what already exists across Perry-Miller Streiff Group and beyond, rather than building from scratch.
Demonstrated ability to lead through influence rather than direct authority — critical for coordinating independent agents who are not employees.
Strong financial reporting, budgeting, and payroll knowledge, with advanced Excel/Google Workspace and Customer Relationship Management / transaction-software proficiency.
Compensation
$85,000 plus business profitability variable compensation
PMSG specializes in luxury residential real estate across Highland Park, University Park, and Preston Hollow. PMSG's high-touch, luxury client experience is built on several defining strengths — among them, an in-office, face-to-face culture that fuels real-time collaboration and keeps the team aligned every day. This role is the operational steward of that culture, ensuring the office remains the polished, high-performance center of the team.
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