As a Bistro Supervisor at Eden Resort & Suites, you're stepping into a key role that shapes memorable dining experiences with precision and care. Leading a passionate team, you'll ensure that every guest has a seamless visit, cementing our reputation as a leader in hospitality. We believe in nurturing your talents and providing a collaborative space for your growth. You'll enjoy competitive pay, employee discounts, and comprehensive benefits for full-time team members. Join us in a supportive environment, where caring for individuals and fostering development are at the core of what we do. Together, let's continue our tradition of exceptional service and hospitality.

• Supervise employee cash charge controls.
• Assign server stations, opening and closing side-work, and daily cleaning.
• Check opening and closing serving, bartender, and busser side work.
• Oversee restaurant operations when the Manager is not present.
• Run required reports and computer summaries.
• Direct and ensure procedures are followed by servers, bartenders, and bussers.
• Check on guests as they are dining to assure customer satisfaction.
• Handle guest problems or concerns and report back to the Manager and/or the Manager on Duty.
• Foster a positive and inspirational team atmosphere.
• Other duties as assigned by management.

• Ability to communicate well with all levels of the organization.
• Strong problem-solving/conflict resolution skills with employees and guests.
• Able to manage multiple priorities in a fast-paced environment.
• Knowledgeable in all aspects of tableside service.
• Customer service-oriented ensures each guest has an excellent experience.
• Strong people management and development skills.

The Eden Resort & Suites offers a collection of unique and upscale guest rooms and suites, unsurpassed on-site recreational facilities, and an exceptional staff ready to meet guests' needs. With a 50+ year foundation as a premier destination in Lancaster, the Eden Resort is expanding its service offerings and looking for individuals to join our team.

At the Eden Resort, our core values are at the heart of all that we do and are key to our enduring success. Eden Resort team members are deeply committed to caring for every individual who crosses their path, be it a guest or fellow team member. Our dedication to caring for others is expressed by team members' generosity with their time and efforts, the pursuit of excellence in their craft, and a spirit of ownership.

BENEFITS:

• Employee discount
• Employee assistance program
• (PTO, medical, dental, vision, life insurance benefits dependent on full-time status)