Join VitaCare Living as a Medical Billing Specialist and play a vital role in ensuring our residents receive the compassionate, person-centered care they deserve. You'll be at the heart of our mission, supporting our team by managing billing and payment processes with accuracy and efficiency. We're committed to creating a supportive work environment where you can grow and thrive alongside us. You'll become an integral part of a community that values dignity and purpose for both our residents and team members.

The Business Office Manager owns resident billing and day-to-day accounts payable and receivable. You'll make sure every service we provide is billed correctly and paid on time, keep resident accounts current, and manage outgoing payments carefully to protect cash flow. You'll work closely with community leadership, care staff, residents, and their families. We offer competitive pay, benefits, and opportunities for career advancement, all within a culture that values your unique contributions. If you’re ready to make a meaningful impact and grow with us, we invite you to apply and join VitaCare Living.

• Prepare and submit Medicaid waiver claims for resident care services, including [e.g., Minnesota Elderly Waiver and CADI; Wisconsin Family Care through managed care organizations]. Track authorizations and resolve denials and rejections promptly.

• Generate and send monthly statements to private pay residents and responsible parties for housing and services, and answer billing questions professionally and compassionately.

• Monitor accounts receivable aging, follow up on past-due balances, and work with families and payers to keep accounts current.

• Process vendor invoices and pay bills accurately and on schedule, prioritizing payments in line with cash flow plans set by leadership.

• Reconcile payments, deposits, and resident ledgers. Keep billing and AP records accurate and audit-ready.

• Provide regular AR and AP reports to leadership and flag cash flow concerns early.

• Protect the confidentiality of resident financial and personal information.

• Extreme Ownership: Demonstrates accountability, ownership of outcomes, and proactively removes obstacles.

• Resourcefulness: Finds effective solutions even with limited resources and independently seeks knowledge.

• Big Why: Possesses a strong, genuine dedication to serving and caring for vulnerable adults.

• Growth: 1% Better: Actively pursues self-improvement and team betterment each day.

• Humility: Embraces a solutions-focused attitude, welcoming feedback and putting egos aside for the best outcome.

• Trustworthiness: You're only as good as your word.

• Gratitude: Maintains a positive outlook, seeking and appreciating the good in all situations.

VitaCare Living is dedicated to adding LIFE to the years of our residents and staff through compassionate, person-centered care. With 7 locations in Minnesota and 17 locations in Wisconsin, we care for over 300 residents in smaller, home-like settings that prioritize community, dignity, and purpose.

Equal Opportunity Employer

VitaCare Living is an equal opportunity employer and values diversity. We are committed to creating an inclusive environment for all employees and residents.

Note: This position is subject to background checks and compliance with all state and federal regulations.