Bilingual Receptionist

Weldon Law Group • Jacksonville, FL

Posted 19 hours ago

Description

Do you love helping people, staying organized, and being the welcoming face of a growing professional office?

Weldon Law Group is a fast-growing and mission-driven law firm in Jacksonville, Florida, and we are looking for a full-time Bilingual Receptionist to join our team. This is more than a front desk position — you will play a key role in creating an exceptional experience for clients during some of the most important moments of their lives.

We are looking for someone who is warm, energetic, professional, and highly organized. In this role, you will be the first point of contact for clients both in person and over the phone, helping ensure every client feels cared for, respected, and supported from the moment they contact our office.

Our office is fast-paced and team-oriented, so the ideal candidate thrives in a busy environment, enjoys multitasking, and takes pride in delivering outstanding customer service with a positive attitude.

If you are bilingual in English and Spanish, detail-oriented, and passionate about helping others, we would love to hear from you.

Responsibilities

Answering Phones and directing calls to the appropriate attorney and/or staff member
Greeting clients and ensuring that they are receiving top-notch customer service
Making copies
Ordering supplies
Light calendaring functions
Collecting and scanning mail
Tracking daily/weekly/monthly client goals of the firm
Updating Client Welcome Packets
Scheduling seminars and other firm marketing engagements

Act as a point of contact for complaints or questions from customers and respond in a timely manner
Plan office events and schedule arrangements for travel if necessary
Connect with our customer base and raise brand visibility by coordinating community events

Qualifications

Bilingual in English and Spanish
Proficiency in Microsoft Window
Proficiency in PowerPoint and Excel
Must be able to provide general daily/weekly/monthly reports
Self-motivated and detail-oriented
Superb communication skills–both written and verbal

High school diploma or GED required
History of being deadline-driven and extremely organized
Enjoys talking with customers and can communicate through verbal and written channels
Customer service, bookkeeping, or administrative experience is preferred
Navigates computer programs with ease to provide a quick front-desk experience for customers

Compensation

$18 - $22 hourly

About Weldon Law Group

Weldon Law Group is passionate about helping good people make their home in the greatest country in the world!

We are primarily an Immigration firm, but have broad and deep experience guiding clients through immigration issues, criminal charges, divorce, custody disputes, and estate planning with clarity, confidence, and personal care.

We believe our people are our greatest asset. We are committed to creating an environment where team members feel supported, appreciated, and challenged to grow.