Bilingual Front Desk Receptionist
Primary Express Care • Louisville, KY, US
Posted 3 days ago
We are a fast-paced medical office committed to delivering exceptional patient care, efficient service, and a welcoming environment. We are seeking a Spanish-bilingual Front Desk Receptionist who is dependable, organized, and able to communicate clearly with both English- and Spanish-speaking patients.
- Greet patients warmly and check them in/out efficiently
- Answer high-volume phone calls and assist patients in both English and Spanish
- Schedule and confirm appointments
- Collect necessary documentation
- Maintain accurate patient records and update information as needed
- Assist with referrals, authorizations, and general office tasks
- Provide clear communication between patients, providers, and staff
- Ensure the front desk area remains organized and presentable
- Must be able to work Monday - Friday, 9:00 a.m. -6:00 p.m.
- Fluent in Spanish and English (spoken and written)
- Previous experience in a medical office or customer service setting preferred
- Strong organizational and multitasking abilities
- Professional, friendly, and patient-focused demeanor
- Ability to work well in a fast-paced environment
- Proficiency with computers and office software
- Reliable attendance and punctuality
Compensation
$20 hourly
We contribute to the health and well-being of our community through dedicated, compassionate, and personalized care. Emphasize high-quality patient care in a supportive environment, focusing on patient safety and comfort.
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