At Eden Resort & Suites, you'll be part of a team that makes every guest feel like family. As a Bell Attendant, you'll create a welcoming environment by ensuring smooth arrivals and departures for our guests. Your role will be vital in enhancing their overall experience, making sure they feel cared for from the moment they step through our doors. We're looking for someone who can work weekends and holidays, who shares in our commitment to excellence and has a genuine desire to help others.

Joining us means more than just a job; it's about being part of a community that values generosity, excellence, and a spirit of ownership. In return for your dedication, we offer employee discounts, an assistance program, and a variety of benefits. At Eden Resort, your growth is important to us, and we provide opportunities for career advancement within our collaborative and inclusive environment. If you're ready to make a difference and grow with us, let's embark on this journey together.

• Takes initiative to greet guests in a warm and friendly manner.
• Open doors, greet guests, and assist with luggage.
• Keep the lobby area tidy by sweeping and removing refuse.
• Assist guests by giving directions and providing important information about the Resort and local attractions.
• Bus luggage porter.
• Assist with check-in desk as needed.
• May assist other departments as necessary.
• Other duties as assigned by management.

ESSENTIAL SKILLS:

• Expert in the art of gracious hospitality.
• Positive, outgoing individual.
• Customer service oriented, ensures that every guest has an excellent experience.

EDUCATION AND EXPERIENCE REQUIRED:

• At least one (1) year of hotel or customer service experience is preferred. A valid Pennsylvania Class A Commercial Driver's License is required.

PHYSICAL REQUIREMENTS:

• Ability to stand and walk for extended periods of time.
• Ability to lift up to seventy (70) pounds for luggage assistance.

The Eden Resort & Suites offers a collection of unique and upscale guest rooms and suites, unsurpassed on-site recreational facilities, and an exceptional staff ready to meet guests' needs. With a 50+ year foundation as a premier destination in Lancaster, the Eden Resort is expanding its service offerings and looking for individuals to join our team.

At the Eden Resort, our core values are at the heart of all that we do and are key to our enduring success. Eden Resort team members are deeply committed to caring for every individual who crosses their path, be it a guest or fellow team member. Our dedication to caring for others is expressed by team members' generosity with their time and efforts, the pursuit of excellence in their craft, and a spirit of ownership.

BENEFITS:

• Employee discount
• Employee assistance program
• (PTO, medical, dental, vision, life insurance benefits dependent on full-time status)