JOIN THE MISSION: Hospitality with Purpose

At 7th Floor Hospitality Group, we don’t just serve food and drink; we serve moments. Flossmoor Social & Pretty Brown Lounge is a space where community and high-end creativity meet, and where each guest interaction is an opportunity to turn the ordinary into something unforgettable. Inspired by Unreasonable Hospitality by Will Guidara, we believe the smallest gestures can have the greatest impact, and that true hospitality starts with being present, thoughtful, and relentlessly generous in how we serve.

ROLE SUMMARY

As a Bartender, you’re the pulse of the bar and a key architect of the guest experience. You’ll create beautiful cocktails with precision and serve them with warmth, attentiveness, and joy. You’ll learn guest names, remember their favorites, and anticipate their needs. Whether you're shaking, stirring, or storytelling, you’re always in the business of creating intentional moments that turn strangers into regulars.

Guest Experience & Bar Service

• Craft with Care: Prepare cocktails, mocktails, and classic drinks with consistency, creativity, and attention to detail.

• Lead with Hospitality: Make every guest at the bar feel seen and welcomed. Offer water, napkins, or recommendations without being asked.

• Connect Authentically: Build rapport through eye contact, conversation, and sincere attention. Remember names and preferences.

• Educate & Recommend: Share cocktail stories, wine pairings, and tasting notes in a way that feels personal, not rehearsed.

• Serve Beyond the Bar: Support service bar tickets with speed and accuracy to elevate the guest experience throughout the dining room.

Team Collaboration & Culture

• Support the Floor: Work hand-in-hand with servers, food runners, and the kitchen to deliver seamless hospitality.

• Stay Curious: Continually learn about spirits, wines, techniques, and new trends. Bring ideas to the table.

• Be Generous: Share your knowledge, uplift teammates, and offer a helping hand, even outside your station.

• Embody the Standard: Represent the best of the brand in every detail, from your posture to your pour.
  Operations & Integrity

• Maintain the Bar: Keep bar stations stocked, organized, and clean at all times.

• POS Proficiency: Accurately ring in and close out bar and table orders using our system. Handle cash and cards securely.

• Follow the Law: Comply with all state alcohol laws and safety protocols. ID guests as required.

• Inventory Awareness: Assist in tracking usage and alert leadership about low stock or product needs.

Attributes for a Bartender of Intentional Hospitality

• Empathetic Communicator: You listen first, respond thoughtfully, and make people feel heard.

• Self-Aware Professional: You know how to read the room, stay calm under pressure, and take feedback with grace.

• Hospitality-Obsessed: You find joy in making someone else’s day better, no matter how small the gesture.

• Humble Confidence: You take pride in your role but understand that hospitality is never about you; it’s about the guest.

• Engaging Presence: You don’t just pour drinks — you command the room with warmth and charm.

• Empathy in Action: You can sense when a guest needs conversation, space, celebration, or comfort.

• Calm Under Pressure: You can juggle multiple tickets, greet new guests, and keep your smile — all at once.

• Guest-Centric Instincts: You listen first, serve second, and go above and beyond whenever you can.

Skills & Qualifications

• Experience: 1–2 years of bartending in an upscale, fast-paced environment preferred. Cocktail and wine knowledge is a must.

• Physical Readiness: Able to stand for long periods, lift up to 25-50 lbs, and move quickly with safety and grace.

• Availability: Flexible availability, including evenings, weekends, holidays, and events.

7th Floor Hospitality Group (7FHG) is a multi-concept hospitality company bringing vibrant, downtown-style experiences to suburban communities. We believe hospitality is more than food and drinks—it’s about creating spaces where people connect, celebrate, and build community. As a rapidly growing company, we offer team members the chance to be part of a dynamic, business-driven culture where ideas are valued, growth is encouraged, and excellence is the standard.