Barista

Doubletree by Hilton Charlotte City Center • Charlotte, NC, US

Posted 3 months ago

Description

We're hiring a Barista/Breakfast Server for our forchetta Italian restaurant.

Are you a friendly and courteous professional dedicated to providing guests with an exceptional dining experience? You could be an excellent server at our busy restaurant. We need someone with a positive attitude toward customer service and a warm smile to set the tone for our guests to enjoy their dining experience with us. You will serve our guests at the restaurant by ensuring they are seated promptly, their orders are taken, prepared, and served on time, and that tables are cleaned and ready for the next guests. Our ideal candidate maintains a cheerful and polite demeanor toward both guests and coworkers. Consider applying today if you are punctual, responsible, and enjoy interacting with others!

Responsibilities

The barista is a customer-facing coffee specialist responsible for preparing specialty beverages, operating espresso equipment, and maintaining café sanitation. They drive sales, ensure product quality, and create a welcoming environment for customers.

Collect correct payment from guests and ensure that the guest check and method of payment are accurate to safeguard both the client and the business from mistakes in transactions
Greet customers, take food and beverage orders from diners, serve orders promptly, and accommodate any special needs or requests
Establish a full knowledge of menu items, ingredients, and daily specials to respond to client inquiries and make recommendations
Attend all pre-shift and departmental meetings to improve communications and develop an understanding of products, services, and facilities
Complete all restocking and cleaning duties by performing opening and closing side work as instructed

Qualifications

Prior food service industry experience is highly desired
Excellent communication and interpersonal skills for working with customers and other team members
Outstanding time management and organizational skills
Must have a strong focus on putting the guest first with exceptional customer service experience
Possess a high school diploma or equivalent certification (GED)

About Doubletree by Hilton Charlotte City Center

As one of the top hotels in the fashionable Uptown Charlotte area, the DoubleTree Charlotte City Center offers an ideal location just eight miles from Charlotte Douglas Airport (CLT). Adjacent to the Spectrum Center, the property makes it easy to catch a concert or sporting event. It also provides close proximity to Bank of America Stadium, home of the NFL Carolina Panthers, Truist Center, and the Charlotte Convention Center.

A twelve-million-dollar renovation enhances the property’s rank as one of the most sought-after hotels in the area. Guests can now look forward to fully redesigned accommodations, the sky-high Rooftop 230 event venue, and a remodeled lobby now featuring a marketplace and full-service café. Previously existing top-notch amenities include an award-winning Italian eatery, forchetta, meeting, and event spaces that can accommodate up to 450 guests, and complimentary high-speed wireless Internet access.