The barista is responsible for preparing and serving hot and cold coffee beverages, welcoming customers, operating the POS system, and keeping the workspace clean, organized, and well-stocked. This role requires strong knowledge of coffee brewing techniques, including the use of espresso machines, along with excellent customer service skills to ensure a positive and enjoyable guest experience.

• Customer Service: Greeting customers warmly, answering questions about the menu, and making recommendations.
• Beverage Preparation: Brewing coffee, espresso, and tea beverages according to recipes and techniques.
• Cleanliness & Maintenance: Cleaning and sanitizing work areas, equipment, and seating areas.
• Operations: Handling payments through POS systems, restocking inventory (beans, cups, pastries), and following food safety regulations.
• Equipment Care: Operating and performing maintenance on espresso machines, grinders, and brewing equipment.

• Experience: Previous experience as a barista or in food service is often preferred but not required.
• Skills: Ability to handle, work in a fast-paced environment, and learn quickly.
• Physical Demands: Ability to stand for long periods, lift, and carry heavy items (e.g., milk crates, coffee bags).
• Education: A high school diploma or GED is often preferred.

Discover Renaissance Baltimore Harborplace Hotel, located on Baltimore’s famed Inner Harbor. The hotel offers 31,000 square feet of event space, 21 breakout spaces, 622 guest rooms, an on-site business center, fitness center, restaurant, coffee shop, and lounge.

We value our team and are committed to supporting their professional growth, well-being, and work-life balance. We offer a competitive benefits package that may include:

• Competitive salary
• Health, dental, and vision insurance
• Paid time off, holidays, and sick leave
• Professional development and training opportunities
• Career advancement and internal growth opportunities
• Employee recognition and reward programs
• A collaborative, inclusive, and supportive work environment