Banquet Servers

Hilton Charlotte University Place • Charlotte, NC, US

Posted 2 months ago

Description

Our busy events team is seeking a banquet server ready to go above and beyond to provide excellent customer service to our special event guests. We need someone courteous and attentive to welcome guests, serve meals and drinks, clear plates and utensils, and meet any special orders or needs that our guests may have. You will be working closely with other servers, banquet captains, and kitchen staff so we need a server with a team-first attitude. Our ideal candidate has worked in a customer service role in food service or the hospitality industry. If this describes you, apply now!

Responsibilities

Clear plates, replace silverware, and be mindful of needs guests have
Serve appetizers, main course meals, desserts, and other items, such as drinks, to banquet guests
Ensure that you meet the needs and provide outstanding service for our guests for the entirety of any event
Review relevant food handling safety regulations to ensure that you and your team are following them
Carry coffee pots, water pitchers, and other drinks around the room, refilling guests' cups and glasses as requested

Qualifications

Food service industry experience is highly desired
Display superior communication and interpersonal skills interacting with guests and coworkers
Proven customer service experience with a strong guest-focused mentality
Possess a high school diploma or equivalent certification (GED)
Outstanding time management and organizational skills

About Hilton Charlotte University Place

Our lakeside hotel is located in Charlotte, NC, a half-mile from The University of North Carolina at Charlotte and steps from The Shoppes at University Place. PNC Music Pavilion and the Charlotte Motor Speedway are 10 minutes away. Features include a seasonal outdoor pool, patio seating with fire pits, a café serving Starbucks coffee, an on-site restaurant/bar, 20,000 square feet of meeting/event space, a 24-hour fitness center, and walking trails. Since 1987, Hilton Charlotte University Place has continued to welcome guests from all over the world for meetings, conventions, social gatherings, weddings, and more!