Banquet Manager

Sheraton Baltimore North • Towson, MD, US

Posted 1 hour ago

Description

Our successful hotel is seeking a dedicated banquet manager who is eager to provide our guests with an unforgettable event experience. You'll work directly with guests to book banquet space and provide options that meet their needs and budgets. We require someone with exceptional leadership abilities to manage banquet staff and ensure that our hotel services are of the highest quality. Our ideal candidate is a self-starter with 3+ years of hospitality experience, preferably in a management role, and an unwavering commitment to client satisfaction. If this describes you, please apply as soon as possible!

Responsibilities

Provide an optimal level of event service by supervising the banquet area's daily operations, including ordering supplies, supervising event space set-up, and determining staffing levels
Record the outcomes of each event to evaluate and improve future events and procedures
Create departmental rules, processes, quality standards, and cost-cutting strategies to continually enhance the customer-focused banquet area
Communicate all event orders to on-site banquet staff members, so they are aware of their roles and obligations
Ensure a quality product is provided by communicating with clients about banquet event options that match their budget, and go over any adjustments, questions, or concerns

Qualifications

High school diploma, GED, or equivalent experience. Higher education degree in hospitality or hospitality management is a plus
This role requires a strong emphasis on putting the guest first and providing exceptional customer service
Must have excellent customer service and communication skills
At least 3 years in a supervisory role in hospitality or food service
Proficient in computer skills, especially MS Office (Word, Excel, and Powerpoint)

Compensation

$60,000 - $70,000 yearly

About Sheraton Baltimore North

The newly renovated Sheraton Baltimore North Hotel sits in the heart of Towson’s bustling business district, offering unmatched convenience to nearby corporate offices, universities, medical centers, and popular destinations such as Baltimore’s Inner Harbor. Following a comprehensive and modern renovation, the hotel now features 282 fully renovated guest rooms designed with comfort and functionality in mind.