The Banquet Houseperson (also called a Banquet Houseman) is a vital hospitality professional who manages the physical setup, teardown, cleanliness, and overall readiness of event spaces, ballrooms, and meeting rooms for banquets, weddings, and conferences.

• Room Setup & Teardown: Arrange tables, chairs, staging, dance floors, linens, and decor strictly according to Banquet Event Orders (BEOs) and floor diagrams.

• Event Support & Refreshments: Supply and replenish meeting rooms with water, glassware, and other necessary event materials during functions.

• Facility & Equipment Maintenance: Clean and maintain function rooms, hallways, back-of-house storage, and public areas, including vacuuming, dusting, polishing fixtures, and handling trash removal.

• Equipment Transport: Safely move, store, and track heavy equipment (such as tables, chairs, portable bars, and AV gear) between storage closets and function rooms.

• Cross-Department Collaboration: Work closely with banquet managers, servers, kitchen staff, and maintenance teams to ensure smooth transitions between events.

• Guest Service: Greet guests professionally, respond to immediate requests, and assist with last-minute setup changes.

• Physical Stamina: Ability to stand, walk, bend, push, pull, and climb stairs for long shifts.

• Heavy Lifting: Frequently lift and carry items weighing anywhere from 50 to 100 pounds (such as staging and heavy furniture), sometimes with assistance.

• Attention to Detail: Ability to read room diagrams and ensure tables, linens, and decor meet high brand/hotel standards.

• Flexible Schedule: Availability to work early mornings, late nights, weekends, and holidays depending on event hours.

• Communication & Teamwork: Dependable work ethic, punctuality, and the ability to collaborate in a fast-paced environment.

Our lakeside hotel is located in Charlotte, NC, a half-mile from The University of North Carolina at Charlotte and steps from The Shoppes at University Place. PNC Music Pavilion and the Charlotte Motor Speedway are 10 minutes away. Features include a seasonal outdoor pool, patio seating with fire pits, a café serving Starbucks coffee, an on-site restaurant/bar, 20,000 square feet of meeting/event space, a 24-hour fitness center, and walking trails. Since 1987, Hilton Charlotte University Place has continued to welcome guests from all over the world for meetings, conventions, social gatherings, weddings, and more!