Automotive Receptionist

Caruso Ford Lincoln Mazda • Lakewood, CA, US

Posted 2 hours ago

Description

We’re searching for an efficient and organized dealership receptionist to provide administrative and clerical support for our auto group. Our new team member will serve as a greeter to our guests and exhibits excellent customer service skills in every interaction. Day-to-day responsibilities will include answering phones, managing the switchboard, and keeping car dealership operations running smoothly. This individual must also field complaints and questions in a friendly and professional manner, implement automotive group standards to streamline processes, schedule appointments, order office supplies, and support our brand’s marketing through community events. Applicants should be organized and have some customer service background, preferably within a car dealership setting. Apply today!

Responsibilities

Order office equipment and supplies, as needed
Grow in the position through continued learning and revitalization of all skills related to receptionist duties duties
Direct incoming calls and customer complaints to the appropriate person in a timely and professional manner
Generate car dealership status reports as requested to keep employees abreast on progress to goals
Build online marketing messaging, brochures, and email campaigns that highlight the car dealership

Qualifications

High school diploma or GED equivalent is necessary; some college experience is preferred
Displays strong time management skills and the ability to quickly and accurately complete detailed work
Basic knowledge of Microsoft Office Word and Excel programs and the ability to learn new programs quickly
Prior customer service or administrative support experience in an automotive dealership or showroom is a plus
Possesses excellent interpersonal communications skills and an enthusiasm for working with customers

Compensation

$20 - $26/hour

About Caruso Ford Lincoln Mazda

Caruso Ford has been a trusted name in the Long Beach community for over three decades. Our story began in 1985 when the Caruso family acquired Pacific Ford, followed by the addition of Long Beach Lincoln in 1992. In 2012, we proudly adopted the Caruso name — a reflection of the family values and commitment to excellence that have guided us from the very beginning.

We believe buying and owning a car should be a stress-free, personal experience. Whether you're shopping for a new Ford, exploring our selection of quality pre-owned vehicles, or bringing your car in for service, our knowledgeable and friendly team is here to help every step of the way. Our fully equipped service center is staffed by factory-trained technicians using genuine Ford parts, so you can trust your vehicle is in the best hands.

We're more than a dealership — we're your neighbors. And we look forward to earning your trust for the next 30 years and beyond.